New Delhi: Amazon India on Thursday announced plans to invest more than ₹2,800 crore to strengthen employee safety, health and financial well-being while expanding its operations network across the country.
The fresh investment comes after the company’s ₹2,000 crore commitment in 2025, which helped add 17 new fulfilment centres, six sortation centres and 75 last-mile delivery stations across India.
Abhinav Singh, Vice-President of Operations for Amazon India and Australia, said the company would continue upgrading its fulfilment centres, sortation hubs and delivery stations to increase capacity and improve delivery speed, especially in tier-2 and tier-3 cities.
He said the investment would also support sellers and small businesses while contributing to local economic growth in emerging markets.
Amazon is also rapidly expanding its quick commerce service, Amazon Now, at a pace of nearly two new sites every day. The service has already crossed 300 micro-fulfilment centres that support ultra-fast deliveries in Delhi-NCR, Bengaluru and Mumbai.
The company plans to more than double its footprint in cities where Amazon Now already operates and expand the service to additional cities this year.
Amazon said it is also scaling up Project Ashray, a network of air-conditioned rest points for delivery associates. The initiative currently supports more than 1.5 lakh delivery workers each month across 100 locations, including workers outside Amazon’s own network.
The company is also enhancing medical and accident insurance coverage for delivery associates working with delivery service partners through upgraded group mediclaim and personal accident policies.
To improve road safety, Amazon is deploying artificial intelligence and machine learning tools that can detect unsafe driving speeds, suggest rest breaks and assess route difficulty for fairer workload distribution.
