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Citizens’ Grievances Must Be Resolved on Priority- Ranbir Gangwa

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Eight of 16 public complaints settled on the spot at Rewari District Public Grievances Committee meeting

Chandigarh: Haryana Public Health Engineering and Public Works Minister, Ranbir Gangwa directed officers to ensure the prompt disposal of public grievances, stressing that unnecessary delays in resolving complaints cause avoidable hardship to citizens.

Chairing the meeting of the District Public Grievances Committee at the Bal Bhavan auditorium in Rewari on Friday, the Minister reviewed 16 complaints, of which eight were resolved during the meeting itself. He expressed concern that some grievances had remained pending for over a decade, depriving complainants of timely justice.

One of the cases was raised by Gajraj Singh, a resident of Sadat Nagar, who alleged that although his colony in Kosli had been regularised by the government, the administrative and planning framework had still not been finalised. He also pointed out that public pathways had been shown passing through his plot in the approved layout plan. Taking serious note of the matter, Ranbir Gangwa directed Additional Deputy Commissioner Rahul Modi to conduct a detailed inquiry and submit a report explaining why the complaint had not been addressed by the District Town Planner’s office.

The Minister also reviewed a complaint from residents of Durga Colony regarding persistent sewer blockage. Officers informed him that the sewer network had been laid under the AMRUT Scheme and now falls under the jurisdiction of the Municipal Council. Ranbir Gangwa instructed the authorities to immediately clean the sewer line and take appropriate action against the contractor if contractual obligations had not been fulfilled. He noted that contractors are responsible for maintaining such infrastructure for five years after execution.

Earlier, Ranbir Gangwa inaugurated the renovated Bal Bhavan auditorium, where renovation works costing Rs. 27 lakh have recently been completed.
Rewari MLA, Laxman Singh Yadav,MLA Kosli, Anil Yadav, Bawal MLA, Dr. Krishan Kumar, Deputy Commissioner,Abhishek Meena, Superintendent of Police Hemendra Meena, Additional Deputy Commissioner, Rahul Modi and others also remained present on this occasion.

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