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Cabin Crew Files Complaint Against Air India Pilot over Disoriented Behaviour During Altitude Loss Flight

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New Delhi: The pilot in command of the Air India Phuket–Delhi flight that experienced a sudden 300-foot loss of altitude is facing additional scrutiny after cabin crew members lodged a formal complaint regarding his conduct during the flight. The fresh allegations introduce a new dimension to the ongoing multi-agency investigation into flight AI2379, which was carrying 137 passengers and eight crew members when it encountered severe altitude variations over Odisha on August 4, resulting in injuries to 20 passengers and four cabin crew members.

According to sources, the complaint alleges that the pilot appeared visibly disoriented while in flight, was seen sitting on the flight deck floor, and attempted to smoke inside the cockpit, requiring cabin crew intervention to assist him back to his seat. Crew members further reported that the commander experienced difficulty walking normally after the Airbus A320 landed safely at Delhi airport. Investigators are currently examining whether the commander’s alleged physical state directly contributed to the sudden altitude drop or affected flight operations during the cruise phase.

The co-pilot was placed in a high-pressure situation as the aircraft suddenly lost height. Official accounts indicate that the co-pilot assumed control of the control stick, stabilized the aircraft, and navigated the remaining sector to New Delhi. In his post-flight submission, the co-pilot logged multiple technical anomalies, prompting the Aircraft Accident Investigation Bureau to analyze both flight data recorder logs and human-factor evidence to determine the exact sequence of events.

The latest complaints follow earlier laboratory confirmations that the pilot tested positive for prohibited psychoactive substances during post-incident screening. The Directorate General of Civil Aviation is reviewing whether mandatory drug testing protocols and pre-flight medical screenings require stricter regulatory enforcement. Under current civil aviation rules, flight crew members who test positive must undergo formal rehabilitation and obtain comprehensive medical clearance before returning to active duty. The investigation remains ongoing as authorities review technical parameters, crew statements, and medical data.

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