New Delhi— Apple is set to raise objections with the Indian government over a new directive that requires smartphone makers to preload the ‘Sanchar Saathi’ app on all devices sold in the country, according to a Reuters report citing three sources familiar with the matter.
The government’s mandate has triggered political debate, with opposition parties questioning the intent behind enforcing a compulsory app on all mobile handsets.
As per the Reuters report, the directive—issued “confidentially”—gives manufacturers, including Apple, 90 days to comply. The Sanchar Saathi app is designed to help users track stolen phones, block lost devices, check mobile connections registered in their name, and report suspected telecom misuse.
In a statement issued Monday, the Ministry of Communications said all mobile phone manufacturers and importers must ensure the app is pre-installed, visible, and fully functional at the time of first use. The government has also asked companies to push the app via software updates for devices already manufactured and currently in sales channels. They must complete implementation within 90 days and submit a compliance report within 120 days.
The initiative is part of the Department of Telecommunications’ effort to curb cyber fraud and strengthen telecom security. The Telecom Cyber Security (TCS) rules empower the Centre to issue binding directions to telecom equipment manufacturers, especially in cases involving tampered or duplicate IMEI numbers.
The ministry stated that duplicated or spoofed IMEIs pose a significant threat to cyber safety, as identical IMEI numbers operating on multiple devices hinder tracking and enforcement. With India’s large second-hand smartphone market, authorities say the Sanchar Saathi app will help safeguard users and prevent device-related cybercrime.
Apple has not issued an official public statement yet, but sources suggest the company will present its concerns to the government, particularly around privacy and device experience.
