CHANDIGARH: Harpal Singh Cheema chaired a review meeting with various banks at Punjab Bhawan to address the backlog of cases pending on the Pensioner Sewa Portal and fixed a strict deadline of March 31, 2026 for clearing all issues. Expressing concern over repeated delays and missed timelines, he warned that strict action would be taken against banks failing to comply. A follow-up review meeting has been scheduled for March 15 to monitor progress, with the minister stating that pensioners cannot suffer due to administrative inefficiencies.
During the meeting, the Finance Minister directed banks to ensure full compliance with mandatory Digital Life Certificates through Jeevan Pramaan Patra and eKYC norms. He also stressed the need for better awareness among pensioners through updated communication and highlighted the importance of bank cooperation in the government’s Door Step Delivery initiative to assist pensioners in completing verification processes. Officials were instructed to promptly upload e-scrolls, PPO PDFs, and pending documents, while integrating internal banking software with the portal to streamline operations.
Reaffirming the commitment of the Bhagwant Singh Mann-led Punjab Government, Cheema said the dignity and financial security of pensioners remain a top priority. The government has directed banks to implement necessary system improvements and resolve all discrepancies in a time-bound manner to ensure efficient pension services across the state.
