Kolkata: In an effort to prevent suicides and reach passengers in emotional distress, the Kolkata Metro Railway has begun broadcasting a special audio message across stations on its busy North–South corridor. The initiative comes after a worrying rise in suicide attempts on the Blue Line over the past few months.
Metro officials said the awareness message, developed in collaboration with a city-based FM radio station, will be played regularly through public address systems at selected stations. The move follows multiple incidents in which passengers jumped onto the tracks, many of whom could not be rescued in time.
Data compiled by the Metro Railway shows a troubling pattern: three suicide attempts were reported in November last year, followed by two in December, three in January, and another two in February. Authorities say these incidents have not only disrupted services but have also left lasting emotional impact on families, commuters and staff.
The audio message, aired on 107 FM Rainbow and adapted for station announcements, is delivered in Bengali and accompanied by gentle instrumental music. In a calm but firm tone, the voice urges listeners not to take irreversible steps during moments of crisis. It emphasises that suicide is not an individual issue alone, but one that deeply affects loved ones and society at large.
The message encourages anyone facing severe mental stress to seek immediate help, pointing them towards professional counsellors available around the clock. Contact numbers, Metro officials noted, are displayed prominently across platforms on posters, banners and digital screens.
“Life holds immense potential for everyone, even when circumstances feel overwhelming,” the message conveys, adding that no crisis is beyond resolution and that ending one’s life does not provide answers to distress.
Metro authorities also highlighted that the organisation routinely conducts anti-suicide awareness camps at various stations. These camps allow passengers to interact directly with trained counsellors and mental health professionals in a supportive environment.
A spokesperson for Kolkata Metro said the audio appeal is part of a broader strategy to sensitise commuters and empower Metro staff and fellow passengers to recognise warning signs and intervene when necessary. “The goal is to create awareness, encourage empathy and ensure that help reaches those who need it before it is too late,” the spokesperson said.
If you or someone you know is struggling with suicidal thoughts, please seek professional help or contact a mental health helpline immediately. Help is available, and support can make a difference.
