Chandigarh: Haryana Education Minister Mahipal Dhanda on Saturday chaired the District Public Relations and Grievances Redressal Committee meeting held at the Government College auditorium in Hansi. Seven complaints concerning various departments were resolved on the spot.
The Cabinet Minister directed officers to address public grievances with sensitivity and seriousness, examine each complaint thoroughly and ensure a permanent solution so that citizens do not have to repeatedly visit government offices over the same issue.
During the meeting, MLA Vinod Bhayana raised matters concerning development works in the area. Referring to the condition of the Government College auditorium’s roof, he requested that a new roof be constructed. The Education Minister directed the officers concerned to prepare and submit the necessary estimate so that the work could be taken forward.
The Education Minister also carefully heard the other complaints presented at the meeting and sought updates from officers of the departments concerned. He said the primary purpose of the administrative system is to provide services to the public in a timely and transparent manner.