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Complaints Received on Mhari Sadak App Must Be Resolved Within 10 Days

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Chandigarh: A 10-day deadline has been fixed for resolving complaints related to road repairs in Haryana. Chief Minister Nayab Singh Saini has directed officials to ensure that complaints received on the Mhari Sadak App are addressed and resolved within 10 days. He stressed that complaints must not remain pending and that the concerned officials must ensure timely completion of the work.

Chief Minister Nayab Singh Saini said that there must be no compromise on the quality of road construction. He directed that RCC or bitumen should be used for road construction instead of tiles. Roads maintained by all departments, including the Panchayati Raj Department and the Haryana State Agricultural Marketing Board (HSAMB), must adhere to the quality standards prescribed by the Public Works Department (PWD).

If a road constructed under the supervision of an officer deteriorates before its stipulated time and an inquiry establishes negligence, the officer’s performance will be linked to their Annual Confidential Report (ACR).

He also directed that signboards be installed at road construction sites displaying the name of the construction agency, the date of completion, the Defect Liability Period (DLP), and the names and mobile numbers of the officials concerned. This will enable people to easily access information about road construction and maintenance.

The meeting also discussed the installation of awareness slogans near major bridges across the state. Messages on social issues such as Beti Bachao, Beti Padhao, education and other important themes will be displayed at these locations.

 

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