Chandigarh: Haryana Chief Minister Nayab Singh Saini said that Samadhan Shivirs are a flagship scheme of the government. Therefore, all officers must ensure that the problems brought before the Shivirs organised in every district are resolved on a priority basis. Every problem should be resolved by taking advantage of the latest technology so that no issue remains pending.
The Chief Minister was chairing a review meeting of the Samadhan Cell in Chandigarh on Friday. Chief Secretary Anurag Rastogi, OSD to the Chief Minister B.B. Bharti, and Special Officer Bhopal Singh Khadri were also present at the meeting. In addition, Deputy Commissioners and administrative officers from all districts joined directly through video conferencing.
The Chief Minister said that the Samadhan Cell provides a framework for the grievance redressal process, a dual-verification system and state-level action. Under this system, complaints are reopened and reviewed in detail, and the concerned complainants are contacted by phone to obtain information about them. Therefore, 5,591 complaints have been reopened at the state level. He said that during the past year, 92,848 complaints were received at Samadhan Shivirs, of which 55,365 complaints were resolved.
Nayab Singh Saini said that potholes in roads should also be filled along with carrying out cleanliness work. Vehicles are also being provided to all local bodies for cleanliness activities and pothole filling. He said that strict action should be taken against contractors in cities who fail to provide vehicles for sanitation work as per the prescribed norms. In addition, illegal encroachments, particularly on ponds, should be removed, and suggestions should be submitted for developing better projects at those locations.
