CHANDIGARH: In a major push towards transparent and citizen-centric governance, Punjab Good Governance and Information Technology Minister Mr. Aman Arora on Tuesday launched ‘Digi.Punjab.gov.in’- the state’s unified digital portal that brings over 300 government services across 12 departments under a single, mobile-friendly platform, ending the era of fragmented portals, manual files and repeated visits to government offices.
After launching the portal at the Mahatma Gandhi State Institute of Public Administration (MGSIPA) here, Mr. Aman Arora said that citizens can now easily access a wide range of essential public services spanning multiple departments.
Mr. Aman Arora said, “I remember, not too long ago, sitting in public and hearing the same complaints again and again- ‘Sir, pata nahi file kahan atki hai’, ‘teesri baar chakkar laga raha hoon’. Today, I am happy to say, we are answering those complaints, not with promises, but with a portal.”
The GG&IT Minister said this marks a complete break from the past, when only 30 services were truly online, citizens were forced to navigate a maze of fragmented portals, chase files and rely on agents amid siloed systems and manual paperwork. Digi Punjab flips the model — bringing 300 citizen-centric services onto one phone-friendly platform with real-time tracking via mobile, web and WhatsApp, while for officials it clears file clutter, removes redundancies and fixes timelines at every level. It is a shift from citizens chasing the government to governance reaching the citizen.
“Good governance is my mission. Its not just about technology, it is about restoring people’s trust in the system and that is exactly what we are delivering,” he added, while urging the people of Punjab that this portal belongs to you. Use it, question it.
Chief Commissioner of Punjab Transparency and Accountability Commission Mr. VK Janjua, Additional Chief Secretary GG&IT department Mr. DK Tiwari, Director Mr. Vishesh Sarangal and senior officials from other departments were also attended the portal launch event.
